A self-respecting carpet cleaner in the UK must become a member of the NCCA. Period. National Carpet Cleaners Association that is. I have been telling this to everybody I know since I became a member – get accredited and this will greatly benefit your life as a professional carpet cleaning technician. People know the organisation plus the NCCA advertise in a lot in newspapers, TV, radio and directories. It is becoming a kind of benchmark for clients when deciding which company or one man band to hire – is he a member is becoming very popular.
If you are taking yourself and your job seriously you can’t afford not to become a part of the largest professional carpet cleaners body in the United Kingdom. You simply cannot because it will cause you to lose many a potential client who is knowledgeable about the carpet cleaning industry and accreditations.
The main benefit for the customers is that they can always be sure the carpet cleaner entering their front door is an insured and properly trained professional who would carry out a proper job on their soft furnishings. If the client is not happy with his work or for some reasons believes that the results he has received could be improved, he is guaranteed a return visit by the carpet cleaner. If still not happy he has the right to take things further with the NCCA. The Association will then assign an independent expertise to survey the work of its member and reach an objective decision. In other words the NCCA membership provides potential clients with a good peace of mind that the cowboys in the industry (yes, we know about these muppets) have been filtered out.
Every future NCCA member is required to maintain adequate insurance to cover any damages to clients’ property as well as undergo an extensive training course and tests prior to joining the Association. In most cases the majority of carpet cleaners applying to become members are existing professionals who would like to add quality and reputation to their carpet cleaning businesses.
Is it worth it? You bet it is. I think this is one of the best business decisions I have made since I took up carpet cleaning as my main source of income. Are you a carpet cleaner? What are you waiting for – here is the website: NCCA.